Warranty Info

Warranty Information

TheModLab warranty covers any defect in material quality or workmanship that may occur with normal and reasonable use during the warranty period. In these cases, TheModLab will cover the costs of repair/replacement of the product(s) and/or parts of products that prove to be defective under normal and reasonable use. Return shipping is to be covered by the buyer. The warranty period is valid through 12 months after the date of purchase.

This warranty does not apply to any costs, repairs, or replacements for repairs necessitated by use other than normal and/or reasonable use, cosmetic damages caused by normal wear and tear, any damages that may arise after any unauthorized work is attempted and conditions/malfunctions/damage not resulting from defects in material or workmanship.

The warranty does not cover routine service or maintenance which may be required within the warranty period, including but not limited to demagnetization, or adjustments for accuracy resulting from the watch suffering an impact which affects the balance.

We recommend our customer to carefully inspect all Modlab products before altering its condition by unwrapping and wearing it. If you find something wrong with your watch, let us know as soon as possible so we can fix the problem sooner than later.